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Cancellation & Rescheduling Policy

I value the commitment my clients make to their healing journey, and I dedicate time and energy to preparing for each session. To ensure fairness and honor the energetic exchange, the following cancellation and rescheduling policies apply:

1:1 Sessions (Transformational Healing Sessions)

• Cancellations or rescheduling requests must be made at least one full business day before your session.
  • Example: A Monday appointment must be canceled by Friday at the latest to avoid fees.
• Cancellations with less than one business day’s notice will be charged 50% of the session fee.
• No-shows (failure to attend without prior notice) will be charged the full session fee.
• If you need to reschedule due to an emergency, please reach out, and I will do my best to accommodate you.

Processing Fees for Cancellations

• If a cancellation qualifies for a refund, the refund will be issued minus the non-refundable processing fee (which covers transaction costs).
• Processing fees vary by payment method and will be clearly communicated at the time of refund.

Programs (Journey to the Heart, Unlocking the Light Within, & Couples Edition)

• Due to the deep nature of these transformational programs, no refunds are offered once the program begins.
• If you choose to discontinue the program, any remaining payments are still due.
• If an emergency arises that impacts your ability to continue, please reach out, and we can discuss options for pausing or modifying your program.

Retreats (AwakeIN Costa Rica & Mini Retreats)

• Deposits are non-refundable but may be transferable to another retreat if cancellation is made at least 90 days prior to the retreat start date.
• Cancellations made less than 90 days before the retreat start date are non-refundable.
• If an emergency prevents you from attending, you may transfer your spot to another person with prior approval.

Group Sessions & Events (The Sacred Heart Healing Circle, Lunar Akashic Journeys, Cold Plunge Experiences, etc.)

• No refunds or credits for missed group events.
• If you need to reschedule, you may transfer your spot to another person or use the credit for a future event within 60 days (when applicable).

Payment Plan Agreements

• If you are on a payment plan, all scheduled payments must be completed regardless of session attendance.
• If you have concerns about your ability to meet a payment deadline, please contact me at least 7 days in advance to discuss potential options.

Illness & Emergency Policy

• If you are feeling unwell, I encourage you to honor your body and reschedule as needed. Virtual sessions may also be an option.
• True emergencies will always be handled with understanding, and I am happy to work with you to reschedule.

By booking a session, program, or retreat, you acknowledge and agree to this cancellation policy.

I appreciate your understanding and respect for both your time and mine. If you have any questions, feel free to reach out!