Effective Date: April 29th, 2025
At Chrystal Hart LLC, your privacy is sacred. This policy explains how we collect, use, and protect your information when you visit our website or work with us through sessions, programs, or offerings.
Information We Collect
We may collect the following information through our website and related services:
- Personal Information: Your name, email address, phone number, and information you share through contact forms, bookings, or newsletter sign-ups.
- Payment Details: When enrolling in a session or program, payment information is processed securely through trusted third-party providers (e.g., Stripe, PayPal). We do not store your full payment details.
- Health & Sensitive Information: If you choose to share personal stories or emotional health-related details during a session or through intake forms, these are kept confidential and are never shared without your explicit consent.
- Cookies & Analytics: We use cookies and third-party analytics tools (like Google Analytics and Facebook Pixel) to better understand how visitors use our site and to support marketing efforts. You can manage cookie settings in your browser.
How We Use Your Information
Your information is used to:
Respond to inquiries or support requests
Provide the services you request (sessions, programs, email updates)
Improve your experience on our site
Process payments securely
Send occasional marketing emails (you can unsubscribe at any time)
Third-Party Services
We use the following platforms to support our services:
- Acuity Scheduling: for session bookings
- Flodesk: for email newsletters
- Payment Processors: like Stripe or PayPal
- Analytics & Ads: including tools like Google Analytics and Meta (Facebook/Instagram) Ads
Each of these platforms has its own privacy practices, and we encourage you to review them if you’d like more information.
Your Rights
You can:
- Request to see the data we have about you
- Ask us to update or delete your information
- Unsubscribe from any email communications at any time
To make a request, please email us at chrystal@chrystalhart.com.
Updates to This Policy
This Privacy Policy may be updated occasionally to reflect changes in our practices. The most recent version will always be available on our website.
If you have any questions or concerns, please reach out. Your safety and trust mean everything.